Troubleshooting

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Is the blue light glowing just below the Samsung label and above the silver bar? If not,
Is the blue light glowing just below the Samsung label and above the silver bar? If not,
*Make sure the power cable is pushed in snugly under the monitor and on the wall.
*Make sure the power cable is pushed in snugly under the monitor and on the wall.
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[[File:ThinClientPowerPlug.jpg|100px|Power Plug]]
[[File:ThinClientPowerPlug.jpg|100px|Power Plug]]
*Make sure the toggle switch is turned ON.  
*Make sure the toggle switch is turned ON.  
*Push the ON/OFF button under the silver bar gently to see if the blue light comes on.
*Push the ON/OFF button under the silver bar gently to see if the blue light comes on.

Revision as of 18:22, 9 January 2013

Login Problems

  • Erase the previous username and start with a clean typing space.
  • Make sure you do not have a space in front of the 1st letter of your username.
  • Type the password slowly.
  • “Failed to authenticate” - Type the password again
  • “Bad username or password”
    • Check for typing errors.
    • Type the information again slowly

Power Issues

Is the blue light glowing just below the Samsung label and above the silver bar? If not,

  • Make sure the power cable is pushed in snugly under the monitor and on the wall.

Power Plug

  • Make sure the toggle switch is turned ON.
  • Push the ON/OFF button under the silver bar gently to see if the blue light comes on.
Personal tools