Report a problem

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Revision as of 21:37, 13 August 2015 (view source) Patjohnson (Talk | contribs) ← Older edit		Current revision as of 19:56, 11 September 2017 (view source) Jlsmith (Talk | contribs) (→Email the HelpDesk)
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	::Brief description of problem		::Brief description of problem
	::Description of troubleshooting you have done.		::Description of troubleshooting you have done.
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-	=== Email the HelpDesk ===
-	Another way is to send an email to help@lisd.org.  E-mail is a great option for a quick answer.  What is our mail server's name would be one example.  If your question gets technical and involved, the person helping you through e-mail will probably send you to our third option.
	=== Call ===		=== Call ===

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Current revision as of 19:56, 11 September 2017

Online Help Request Form

Here is where you can report a problem with your computer, Cisco telephone, projector, printer, Elmo, Qomo tablet, etc. Please be prepared to include the following information about your computer:

Serial Number - If you can log in, right-click on My Computer>Properties>Computer Name. The Computer Name contains the serial number, for example: DH12345.lisd.org.

Location of the equipment - include: Campus and room number

Your name and LISD email address

Brief description of problem

Description of troubleshooting you have done.

Call

When all else fails, call the Help Desk: 903-446-2400.

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