Basics for Staff
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* Set up the Internet Explorer home page and/or Google Chrome home page. | * Set up the Internet Explorer home page and/or Google Chrome home page. | ||
* Set their start menu to look a specific way and can add programs to it. | * Set their start menu to look a specific way and can add programs to it. | ||
| - | * | + | * Ask technology staff to assign specific printers to their Virtual Machine. (Staff members should not attempt to install a printer.) |
<br> | <br> | ||
If a staff VM becomes unresponsive the technology department may solve this problem by deleting the current VM machine assigned to the staff member and assigning a new virtual machine.<br> | If a staff VM becomes unresponsive the technology department may solve this problem by deleting the current VM machine assigned to the staff member and assigning a new virtual machine.<br> | ||
Revision as of 16:42, 23 January 2015
Staff Thin Client Virtual Machine
Staff members “grab” the same virtual machine (VM/Samsung) each time they log off and back on. Staff members working from their Thin Client Virtual Machine should always save work to their H:drive.
The Save dialog box will include something like: jdoe$ (\\Orion) (H:).
Staff members can:
- Set up the Internet Explorer home page and/or Google Chrome home page.
- Set their start menu to look a specific way and can add programs to it.
- Ask technology staff to assign specific printers to their Virtual Machine. (Staff members should not attempt to install a printer.)
If a staff VM becomes unresponsive the technology department may solve this problem by deleting the current VM machine assigned to the staff member and assigning a new virtual machine.
This will:
- Delete the staff VM
- Delete the Favorites (web pages) saved in IE or Google Chrome (unless the staff member is logged into Google Chrome browser prior to saving to Favorites).
- Delete any files saved to the Desktop, My Documents folder, and Downloads folder.
Warning
Files saved to a path that includes: ▸Doe, Jane ▸Downloads, will be deleted from the staff member's unresponsive Virtual Machine, when technology assigns the staff member a new Virtual Machine.
Setting Staff Default Printer
On staff thin clients each staff member must set your own default printer.
- Click the Start button and then choose the printer icon to view the printer choices you have.
- Right-click on the printer you want to set as you default printer and choose “Set as Default Printer”.
If you do not see a printer in the printer list contact your ITS or call the Help Desk. You will need to know the desired printer identification (name) and location if you call the Help Desk.
