Basics for Students

From Longview ISD Technology Wiki

Revision as of 17:17, 9 January 2013 (view source) Pwilliams (Talk | contribs) ← Older edit		Revision as of 17:19, 9 January 2013 (view source) Pwilliams (Talk | contribs) Newer edit →
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	[[File:ThinClientLogin.jpg|100px|Student Login]]		[[File:ThinClientLogin.jpg|100px|Student Login]]
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		+	== Login Problems ==
		+
		+	*Make sure there is not a space in front of the 1st letter of your username.
		+	*Error message, “Failed to authenticate” – Type the password again.
		+	*Error message, “Bad Username or Password” – Check for spelling errors & type the password again.
		+
		+	Call the Technology Help Desk if you still cannot login.
		+	903-446-2400.

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Revision as of 17:19, 9 January 2013

Logging On

• Enter your ID # and password.
• Choose the correct group: Classworks or Students
• Click Connect.

NOTE: Choose the Classworks group ONLY when you need to use Classworks. For all other uses choose the Student group.

Login Problems

• Make sure there is not a space in front of the 1st letter of your username.
• Error message, “Failed to authenticate” – Type the password again.
• Error message, “Bad Username or Password” – Check for spelling errors & type the password again.

Call the Technology Help Desk if you still cannot login. 903-446-2400.