Help Desk
From Longview ISD Technology Wiki
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| - | Technology Help Desk | + | ==Technology Help Desk== |
The Technology Help Desk or just the "Help Desk" is your ticket to a fixed computer, phone, laptop, printer or whatever ails you! They can reset your password, give you a new Thin Client image, and because they are master teachers, they can help you with that lesson you just know could be better with a little touch of technology love!! | The Technology Help Desk or just the "Help Desk" is your ticket to a fixed computer, phone, laptop, printer or whatever ails you! They can reset your password, give you a new Thin Client image, and because they are master teachers, they can help you with that lesson you just know could be better with a little touch of technology love!! | ||
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Remember: no fair calling them about your personal phone or tablet that they may never have seen before. Check out the important information in [[BYOD_for_Staff]] and [[BYOD_for_Students]]. | Remember: no fair calling them about your personal phone or tablet that they may never have seen before. Check out the important information in [[BYOD_for_Staff]] and [[BYOD_for_Students]]. | ||
| - | Hours | + | ==Hours== |
The Help Desk is staffed from 8:00 to 3:30 Monday through Friday. | The Help Desk is staffed from 8:00 to 3:30 Monday through Friday. | ||
| - | Contact | + | ==Contact== |
| - | You can reach the Help Desk at 903 446-2400 or just extension 2400 if you are calling from a district phone. | + | You can reach the Help Desk at 903 446-2400 or just extension 2400 if you are calling from a district phone. |
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| + | or Submit a help ticket at [[www.lisd.org\help]] | ||
Current revision as of 20:14, 1 May 2018
Technology Help Desk
The Technology Help Desk or just the "Help Desk" is your ticket to a fixed computer, phone, laptop, printer or whatever ails you! They can reset your password, give you a new Thin Client image, and because they are master teachers, they can help you with that lesson you just know could be better with a little touch of technology love!!
Remember: no fair calling them about your personal phone or tablet that they may never have seen before. Check out the important information in BYOD_for_Staff and BYOD_for_Students.
Hours
The Help Desk is staffed from 8:00 to 3:30 Monday through Friday.
Contact
You can reach the Help Desk at 903 446-2400 or just extension 2400 if you are calling from a district phone.
or Submit a help ticket at www.lisd.org\help
