Cisco Phone

From Longview ISD Technology Wiki

Current revision as of 17:03, 26 October 2016

Make a Phone Call:

You are probably only asking how to make a phone call if you have a phone that four digit dials!
The answer is simple. Put a 9 in front of any "regular" number you want to dial.
If the number you want is (903) 555-1212 then you would dial 9 9 0 3 5 5 5 1 2 1 2. It is that simple!

If your phone is a four digit extension, and you are calling someone with a four digit extension, just dial the four digits even if the prefix is different.

Prefix? What? All (903) 381-XXXX, (903) 446-XXXX, and (903) 663-7XXX LISD numbers have four digit extensions (that is the XXXX part).
When you are four digit dialing, just ignore the fact that the prefix (The 903, 381, 446, and 663 parts) are different!
The Technology Help Desk's full telephone number is (903) 446-2400, but if you are on a standard Longview ISD telephone, you can just dial 2 4 0 0 to get a friendly voice!

Make a Long Distance Telephone Call:

Just like any other! On phone systems with two digit extension, dial 1 + your number. On a phone system with four digit extensions, dial 9 + 1 + your number.

It doesn't work! It might not. Long distance is not available on all telephones. If your phone does not let you make a long distance call, please ask to use one of the office phones.

To Access Voicemail and Change Voicemail Options:

To change Password Initially:

• Dial 2399 to access the system.
• You will be asked for your password – Type in the pin number you were given in an email from someone from the Technology Department.
• After you type in this password, you will be asked to change your password. You must enter at least a 4 digit number followed by the # sign (enter twice). Your password will be changed immediately.

To access Voice Mail:

• Dial 2399 or push the Message button on your phone.
• Type in your password for your extension and then press the #.
• You will hear options explaining what to do if you have/do not have voicemail – follow accordingly.

To access Voice Mail from another phone or away from the district:

• Call 903-381-2399
• Press ∗ when the system greets you
• Enter your 4 digit PHONE EXTENSION and press #
• Type in your password for your extension and then press the #.
• You will hear options explaining what to do if you have/do not have voicemail – follow accordingly.

Settings (to change greetings, password, recorded name, etc.)

• Dial 2399 or push the Message button on your phone.
• Type in your password for your extension and then press the #.
• Listen to the options available. Select Settings, Option #4
  • Press 1 for Greetings –You should set the Standard and Internal greetings. Follow the instructions.
  • Press 3 for Personal Settings – Change Password, Recorded Name
  • Press 5 Help
  • Press # to Exit

To Change name on extension and request new voice mail setup:

Note: Not all Cisco phones are set up for voice mail.

• You are replacing a district employee that had your Cisco phone extension assigned and voice mail set up.
• You need to request a change so this phone extension shows your name and allows you to access your voice mail.
• Click here to begin a Help Request.
• Indicate you need help with a phone.
• Include the following information in your help request:
  • your first and last name
  • your extension number
  • enter the name of the person whose name was previously assigned to this extension

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