Report a problem
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When all else fails, call the Help Desk: 903-446-2400. | When all else fails, call the Help Desk: 903-446-2400. | ||
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Revision as of 21:37, 13 August 2015
Online Help Request Form
Here is where you can report a problem with your computer, Cisco telephone, projector, printer, Elmo, Qomo tablet, etc. Please be prepared to include the following information about your computer:
-
- Serial Number - If you can log in, right-click on My Computer>Properties>Computer Name. The Computer Name contains the serial number, for example: DH12345.lisd.org.
- Location of the equipment - include: Campus and room number
- Your name and LISD email address
- Brief description of problem
- Description of troubleshooting you have done.
Email the HelpDesk
Another way is to send an email to help@lisd.org. E-mail is a great option for a quick answer. What is our mail server's name would be one example. If your question gets technical and involved, the person helping you through e-mail will probably send you to our third option.
Call
When all else fails, call the Help Desk: 903-446-2400.
